Terms of Service

These terms are an agreement between you and KRYARI, which runs KRYARI at kryari.com (“KRYARI”, “we”, “us”). They apply whenever you use KRYARI: browsing, creating an account, listing items, making offers or buying.

Our Privacy Policy explains how we handle personal data. If you don’t agree to these terms, please don’t use KRYARI.

• You must be at least 18 years old and able to make a binding agreement.
• One person, one account. A business account must represent a real shop or company that you are allowed to act for.
• The details you give us (name, email, city, business details) must be true and kept up to date.
• You are responsible for your account and everything done with it. Keep your password private and write to support@kryari.com if you think someone else has used it.
• We may refuse or close an account, for example one opened to get around a suspension.

KRYARI is a place where people and businesses list items and agree deals through a structured flow: offers, orders, handover times, a handover code and reviews. The sale itself is between the buyer and the seller.

• KRYARI is not the buyer or the seller. We don’t own or inspect items, and we don’t guarantee that an item is as described, safe or legal, that it will be handed over, or that a buyer will pay.
• KRYARI does not receive or hold the money for items. The buyer pays the seller directly at the handover.
• There is no private messaging. Questions are asked on the listing, and answered questions are public.
• “Verified business” means our team checked the business details it gave us. It is not a guarantee of how the business behaves.

• List only items that exist, that you own or are allowed to sell, and that you can hand over.
• Describe the item honestly and completely: the right category and details, its condition and every defect you know of. Photos must show the actual item.
• Set the real price. Listing at one price and asking for more at the handover is not allowed.
• A listing stays live for up to 60 days and can be relisted for free.
• If you accept offers, you can set a private minimum. Offers below it are declined automatically, and the buyer only sees that the offer was declined.
• You keep ownership of your listings and photos. You give us a free, worldwide licence to host, copy, resize, display and share them in order to run and promote KRYARI, for example in search results or when someone shares your listing. The licence ends when you delete the listing or your account, apart from copies kept for a limited time in backups or where the law requires us to keep them.
• We may hide or remove a listing, or ask you to change it, if it breaks these terms.

• Listing is free for cheaper items. Above a price we set, a one-time fee applies. It depends on the asking price and is always shown before you pay. Moving a listing to a higher price band costs only the difference, and relisting is free.
• You can pay by card through Qi Card, or by a transfer from a supported wallet app. Card payments are processed by Qi Card and we never see your full card number. Our team checks each wallet transfer before the listing goes live.
• We take no commission on sales.
• A fee is not refundable once the listing is live, including when the listing is removed for breaking these terms. If you paid twice, or paid for a listing that never went live, write to support@kryari.com and we will refund or credit it.
• We may change fees. A change applies only to fees paid after it.

• An offer is a commitment: if the seller accepts it, an order is created at that price.
• “Buy now” creates an order at the asking price and reserves the item. The seller has 48 hours to confirm, or the order is cancelled and the item released.
• To keep the private minimum fair, a buyer can make up to 3 offers per listing and 20 per day, with one open offer per listing at a time. Using other accounts to get around these limits is not allowed.
• The seller proposes handover times and a public meeting point, or delivers if the listing offers delivery. The buyer chooses one.
• At the handover the buyer checks the item and pays. The buyer then gives the seller their 6-digit handover code, and the sale is complete when the seller enters it. Buyers: give the code only after you have checked the item and paid.
• Either side can cancel an order that isn’t complete and must give a reason. Cancellations and no-shows appear in your record and can lead to limits or suspension.
• After a completed deal, each side can review the other. Reviews must be honest and about that deal.

• Don’t share or ask for phone numbers, email addresses, links, social accounts or other contact details in listings, photos, questions, answers, reviews, usernames or business names. We check text automatically and block contact details.
• Don’t arrange to buy or sell an item you found on KRYARI outside KRYARI to avoid the deal flow or a listing fee.

These items can’t be listed:

• weapons, ammunition and explosives;
• drugs, medicines and prescriptions;
• alcohol and tobacco;
• live animals;
• stolen goods and counterfeits;
• personal data, identity documents and accounts;
• adult content;
• anything illegal in Iraq or the Kurdistan Region, or that needs a licence you don’t have.

And you may not:

• post false or misleading listings, prices or reviews;
• defraud, threaten, pressure or harass anyone, or post hateful content;
• probe the private minimum, or manipulate offers, reviews or reports;
• open new accounts to get around a suspension or a limit;
• scrape KRYARI, access it by automated means, overload it, or try to get around its security.

• Pay only at the handover, with the item in your hands. Never pay in advance or outside the deal flow. KRYARI will never ask you to.
• Meet in busy public places during the day, and count and check the cash. Read our safety tips.
• You are responsible for following the law that applies to your sale, including any taxes.

If something goes wrong with an order, open a dispute from the order page within the time shown there. Our team looks at the order’s record and may complete or cancel the order.

Because we don’t hold the money, we can’t refund the price of an item. We can limit or suspend accounts, remove listings or reviews, and share information with the authorities where the law requires it. A disagreement between a buyer and a seller stays between them: we try to help, but we are not a party to it.

Anyone can report a listing, user, question or review. Our team reviews reports and may remove content, limit features or suspend accounts, with or without notice, when these terms or the law are broken or to protect other users. Where we can, we tell you why. If you think we got it wrong, write to support@kryari.com.

You can delete your account at any time in Settings, once you have no open orders. Your profile and listings are deleted; the Privacy Policy explains what is kept. We may suspend or close an account that breaks these terms, and fees already paid are then not refunded.

We work to keep KRYARI available and secure, but it is provided “as is” and “as available”, and we may change, pause or stop features.

As far as the law allows, we are not liable for the items, payments or conduct of buyers and sellers, for losses arising from a deal or a meeting, or for indirect losses such as lost profit. Our total liability to you for anything related to KRYARI is limited to the listing fees you paid us in the 12 months before the claim. If your breach of these terms or of the law leads to a claim against us, you are responsible for it.

Nothing in these terms limits a liability that the law does not allow to be limited.

We may update these terms. We will change the date at the top, and tell you on KRYARI before an important change applies. If you keep using KRYARI after a change applies, the new terms apply to you.

These terms are governed by the laws of Iraq and of the Kurdistan Region of Iraq. Disputes with us go to the competent courts of the Kurdistan Region of Iraq, unless the law gives you another choice. If a translation of these terms differs from the English version, the English version applies.

Questions about these terms: support@kryari.com.